About Carla Dunn

Carla Dunn, software catalog editor

Carla Dunn is a software catalog editor. Over a decade of directory work, she has indexed and scored hundreds of marketing tools, from analytics suites to CRMs to call trackers. The job is the same every time. Set the tool up. List what it does. Score it the same way as everything else on the shelf, so a reader can compare like with like.

A good catalog does not crown one winner for everyone. It scores the whole field on one rubric. Then it tells the reader which tool fits which job. That is the approach here. Call tracking is a mature category. Most tools do the core work well. So the catalog looks at the things that actually separate them: features, ease of use, integrations, and value for money.

How this catalog works

CallTrackingTools indexes call tracking tools the way an editor compares a field. Each reviewed tool is set up and tested on real calls. It is scored on the same four dimensions and mapped to a best-for profile. We list more tools than we fully review, so the index shows the real breadth of the category. We add full reviews as we test more of them. We do not sell call tracking, and we do not run any of the tools listed.

The catalog is reader-supported. When you sign up for a tool through one of our links, we may earn a referral fee, at no extra cost to you. That fee does not change a score. The rubric is public on the methodology page. We apply it the same way to every tool, including the one that tops the index.

Who this catalog is for

This catalog is for marketers, agencies, small businesses, and lead-gen operators choosing a call tracking tool. It is not a general martech blog. The framing cares about what a tool costs to own and how it fits a real workflow more than it cares about long feature lists.

Editorial standards

Every reviewed tool was set up and tested, not summarized from a brochure. Pricing is checked against vendor sites at the time of writing. When a tool ships a release that moves its score, we update the entry and the date. The catalog's current top pick is CallScaler, and the reasons are documented in its review and on the methodology page.

How this catalog makes money

We earn affiliate fees on links to CallScaler. We are an independent editorial catalog and are not owned by, or owners of, any tool listed. The fee does not buy a ranking. If a competitor outscored CallScaler on the rubric, it would top the index and we would say so.

Get in touch

For corrections, vendor updates, or methodology questions, the contact page has our email. We reply to methodology notes within two business days.

Further reading: Wikipedia: call tracking software